Critical Documents

Below, you’ll find additional important resources that may be needed when working as a provider with West Michigan CMH.  

Recipient Rights

• Requirements for Reporting Abuse and Neglect/ Abuse and Neglect Poster
• RR Complaint Form (PDF)
• R3 Limited Access Request Form
• Recipient Rights Complaint Poster with QR Code
• Whistleblowers’ Protection Act
• Mental_Health_Code_Chapter_7
• Mental_Health_Code_Chapter_7A
• Your Rights When Receiving Mental Health Services in Michigan (English Version) (PDF)
• Sus derechos cuando reciben servicios de salud mental en Michigan (Español) (PDF)

Critical Incident Reporting

• • Critical Incident Report Form for Residential Services
  • Writing Effective Incident Reports
  • Completing Critical Incident Reports (CIR) and CIR Debriefing for Provider Network

Suggested Health and Safety Protocols

• Suggested Head Injury Protocol
• Heimlich Protocol

HCBS (Home and Community Based Services)

• HCBS Q & A
• HCBS Rulings from MDHHS – Joint Guidance Document

Other Helpful Resources

• WMCMH Provider Email List by Department
• CLS Progress Notes Job Aid
• Credentialing and Recredentialing Contract Providers